Complaint

Register Your Complaint with Parcare Supports

At Parcare, we understand that sometimes things don’t go as planned. If you’ve encountered an issue, complaint or have feedback that you’d like to share with us, we’re here to listen and assist you promptly.

Our team is dedicated to ensuring your experience with Parcare is smooth and satisfactory. Here’s how you can register your complaint with Parcare support:

When filling out the online complaint form, be sure to include the following details such as Your Full Name, Your Email Address, Your Phone Number and a clear description of the issue or complaint with your preferred method of contact.





    Clients says About us

    Quality staff that go above and beyond for their clients and fulfil your every need. Couldn’t recommend their service enough! Quality staff that care for their clients and comply to your needs. Look after not just the person in need but the family involved as well. Would strongly suggest their service.Great service. Nic goes the extra mile and really cares about his clients and their needs and wants.

    - Breeannah

    Was recommended to me through a agency, my consultant said Parcare would be reliable, affordable and this was true! Nic is a legend and will be recommending them further.

    - Ben

    Hi my name is Bree and I am a Parcare participant. In the past I have struggled with other support workers/companies and I was in a situation with an independent support worker who was not very reliable, responsible or a good fit. I was able to touch base with Parcare and talk about my experience. I felt like I was actually listened to and talking to someone who actually cared about me and then I made arrangements to join Parcare and have felt that way every single day ever since. Every day is productive, exciting and fun I know I am in the best hands that NDIS can offer any participant, I don’t have to worry about anything I am well respected and treated with dignity, I am happy Parcare have gone absolutely above and beyond for my happiness and welfare and I feel very secure. Everything is going to be fine now I can envision a long and rewarding future with Parcare and feel very privileged to be with Parcare safe and sound.

    - Breeannah