About Us

About Us

Local NDIS Providers South East Queensland and Northern NSW

About Parcare Support Services
At Parcare Support Services, we go beyond providing disability support—we deliver a commitment to care, empowerment, and community connection across South East Queensland and Northern NSW. Our team of dedicated and experienced support workers is ready to welcome more participants, ensuring they receive the highest standard of care tailored to their individual needs.

A Holistic Approach to Disability Support
At Parcare, You Are Family. We believe that every individual deserves to live a fulfilling life, regardless of the challenges they may face. Our approach is built on:
✅ Genuine care and respect – We prioritize dignity, choice, and independence in everything we do.
✅ Personalized support – Tailored services that align with individual goals and NDIS plans.
✅ Community collaboration – We actively build relationships with local businesses and organizations in the disability sector to create a network of mutual support and growth.

Our Growing Reach
Parcare Support Services is expanding across South East Queensland and Northern NSW, including:
📍 Gold Coast
📍 Brisbane
📍 Ipswich
📍 Logan
📍 Redland Bay
📍 Scenic Rim
📍 Tweed Heads & Northern NSW

We are committed to fostering an inclusive, supportive, and empowering environment where participants feel valued and supported in every aspect of their lives.

Start Your NDIS Journey With Us
Choosing Parcare Support Services means joining a trusted provider that genuinely cares about your well-being and future. Contact us today to learn more about our services and how we can support you on your journey toward greater independence and fulfillment.

Don’t hesitate to call us

(07) 3899 1759

EXPLORE MORE WITH US

Am I Eligible?

Find Out What Support You Are Eligible To Apply For

EXPLORE MORE WITH US

Meet Our Team

Find Out What Support You Are Eligible To Apply For

We Provide Reliable Services for individual or groups

Daily Living Support

We offer support to assist participants to build skills to thrive in there daily lives completing tasks including washing clothing, cleaning, budgeting, meal preparation and many other tasks you may face when becoming independent.

Supported Independent Living (SIL) & Individualised Living Options (ILO)

At Parcare Support Services, we believe that everyone deserves the opportunity to live independently with the right support. Our Supported Independent Living (SIL) and Individualised Living Options (ILO) services are designed to provide flexible, participant-focused support that aligns with NDIS standards, empowering individuals to build skills, make choices, and live life on their own terms.

Community Access Support

Community Access & Participation Supporting participants in engaging with their community Our Community Access services …

Specialist Disability Accommodation (SDA)

High-quality, accessible housing solutions Our Specialist Disability Accommodation (SDA) services cater to individuals with high …

Assistance with Travel & Transport

Assistance with Travel & Transport Supporting safe and reliable transportation for participants Our Travel & …

Group & Centre-Based Activities

Providing structured social engagement opportunities We offer Group & Centre-Based Activities where participants can engage …

Why you will join with us?

250 +

Client Satisfaction

100%

Care

15 +

Years Of Experience

What is an NDIS Planning Meeting?
An NDIS Planning Meeting is an important step in your NDIS journey where you discuss your needs, goals, and the supports required to help you live more independently. This meeting is conducted with an NDIS Planner or Local Area Coordinator (LAC) to develop your personalized NDIS plan.

What to Expect in an NDIS Planning Meeting?
During the meeting, you will:
✅ Talk about your current situation – Your daily routine, challenges, and the support you receive.
✅ Discuss your goals – Short-term and long-term aspirations, such as gaining more independence, accessing the community, or developing life skills.
✅ Identify required supports – What assistance you need, including personal care, therapy, transport, housing, and social activities.
✅ Review funding options – Your eligibility for different types of NDIS funding, such as Core Supports, Capital Supports, and Capacity Building Supports.
✅ Choose service providers – You can discuss who will deliver your supports, including registered providers like Parcare Support Services.

How to Prepare for Your NDIS Planning Meeting?
To ensure you get the most out of your plan, it’s helpful to:
✔ Make a list of your current supports (family, friends, community, or professional services).
✔ Think about your goals – What do you want to achieve with your NDIS plan?
✔ Gather relevant reports and assessments (from doctors, therapists, or other professionals).
✔ Bring a support person – A family member, friend, or support worker can attend to assist you.

Need Help With Your NDIS Planning?
At Parcare Support Services, we can help guide you through your NDIS planning process to ensure you receive the best possible support tailored to your needs. Contact us today for more information!

What Are My NDIS Management Options?
When you receive an NDIS plan, you have several options for managing your funding. These NDIS management options determine how your funds are handled, who pays your providers, and how much control you have over your budget.

1. NDIA (Agency) Managed
✅ The NDIS (National Disability Insurance Agency) manages your funding and pays providers directly.
✅ You can only use NDIS-registered providers for your services.
✅ The NDIA takes care of all financial management, including processing invoices and payments.
✅ Less administrative work for you, but fewer choices in selecting providers.

Best for: Participants who prefer a hassle-free experience with minimal financial management.

2. Plan Managed
✅ Your funds are managed by a Plan Manager, who pays providers on your behalf.
✅ You can choose both registered and non-registered providers, giving you more flexibility.
✅ The Plan Manager takes care of the paperwork, budgeting, and payments.
✅ You don’t have to handle invoices or claims yourself.

Best for: Participants who want flexibility in choosing providers while having someone else manage the financial side.

3. Self-Managed
✅ You have full control over your funding, including budgeting, paying providers, and record-keeping.
✅ You can use both registered and non-registered providers.
✅ You claim expenses directly through the NDIS MyPlace portal.
✅ Requires good financial management and record-keeping skills.

Best for: Participants who want complete control over their funding and are comfortable managing payments and invoices.

4. Combination (Partially Self-Managed)
✅ You can choose to self-manage part of your plan while having the NDIA or a Plan Manager handle the rest.
✅ Allows you to control specific areas of your funding while reducing the administrative workload.

Best for: Participants who want flexibility but prefer support in managing certain aspects of their plan.

Which NDIS Management Option is Right for You?
Choosing the right option depends on your personal preferences, confidence in managing funds, and the level of flexibility you want in choosing service providers.

Which NDIS Management Option is Right for You?
Choosing the right option depends on your personal preferences, confidence in managing funds, and the level of flexibility you want in choosing service providers.

At Parcare Support Services, we work with all NDIS funding types and can help you navigate your options to ensure you receive the best possible support. Contact us today for guidance on managing your NDIS plan!

Once your NDIS plan is approved, you can start accessing the funding and services that align with your goals and support needs. Here’s a step-by-step guide on how to begin using your NDIS plan:

Step 1: Review Your NDIS Plan
✅ Log in to the NDIS MyPlace Portal (via myGov) to view your approved plan.
✅ Check the funding categories and budget allocations provided for your support needs.
✅ Understand how your plan is managed (NDIA-managed, plan-managed, or self-managed).

Step 2: Connect with Your NDIS Support Team
✅ If assigned, your NDIS Planner or Local Area Coordinator (LAC) will help guide you through the next steps.
✅ If you have a Support Coordinator, they will assist in setting up services and managing your plan effectively.
✅ Reach out to your Plan Manager (if plan-managed) to help with funding and payments.

Step 3: Choose Your Service Providers
✅ Find and connect with NDIS providers who match your needs. You can choose:

NDIS-registered providers (for NDIA-managed plans).
Both registered and non-registered providers (for self-managed and plan-managed participants).
✅ Meet with providers to discuss your goals and agree on a Service Agreement.
Step 4: Start Using Your Supports
✅ Begin receiving approved supports and services as per your plan.
✅ Keep track of your progress, invoices, and service usage.
✅ Communicate with your providers regularly to adjust supports if needed.

Step 5: Plan Reviews & Adjustments
✅ Your plan will be reviewed periodically (usually every 12-24 months).
✅ If your needs change, you can request a plan review to adjust funding and supports.
✅ Stay proactive by tracking your goals and ensuring your plan is working for you.

Need Help Accessing Your NDIS Plan?
At Parcare Support Services, we can help you navigate your NDIS journey, connect with the right services, and ensure you get the most out of your funding. Contact us today to start your support!

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Getting Started Today & Know us

About Parcare Support Services
At Parcare Support Services, we are dedicated to empowering individuals with disabilities by providing high-quality, person-centered support tailored to their unique needs. Our experienced team works closely with participants and their families to deliver compassionate care that promotes independence, inclusion, and well-being.

Our Mission
We believe in enabling choice, fostering independence, and building strong, supportive communities. Our goal is to provide participants with the right support to live life on their terms while ensuring a safe, respectful, and engaging environment.

Our Approach
At Parcare, our aim is to take a holistic approach to support, addressing not just daily needs but also emotional, social, and personal development. We believe that true independence comes from nurturing every aspect of a person’s well-being, ensuring they have the tools, confidence, and support to lead fulfilling lives.

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    Clients says About us

    Quality staff that go above and beyond for their clients and fulfil your every need. Couldn’t recommend their service enough! Quality staff that care for their clients and comply to your needs. Look after not just the person in need but the family involved as well. Would strongly suggest their service.Great service. Nic goes the extra mile and really cares about his clients and their needs and wants.

    - Breeannah

    Was recommended to me through a agency, my consultant said Parcare would be reliable, affordable and this was true! Nic is a legend and will be recommending them further.

    - Ben

    Hi my name is Bree and I am a Parcare participant. In the past I have struggled with other support workers/companies and I was in a situation with an independent support worker who was not very reliable, responsible or a good fit. I was able to touch base with Parcare and talk about my experience. I felt like I was actually listened to and talking to someone who actually cared about me and then I made arrangements to join Parcare and have felt that way every single day ever since. Every day is productive, exciting and fun I know I am in the best hands that NDIS can offer any participant, I don’t have to worry about anything I am well respected and treated with dignity, I am happy Parcare have gone absolutely above and beyond for my happiness and welfare and I feel very secure. Everything is going to be fine now I can envision a long and rewarding future with Parcare and feel very privileged to be with Parcare safe and sound.

    - Breeannah